What signs should I look out for?There are a number of signs to look out for that may mean you are or may become a victim of identity theft. These include:
- You have lost or have important documents stolen, such as your passport or driving licence.
- Post from your bank or utility provider doesn’t arrive.
- Items that you don’t recognise appear on your bank or credit card statement.
- You apply for state benefits, but are told you are already claiming.
- You receive bills or receipts for goods or services you haven’t asked for.
- You are refused financial services, credit cards or a loan, despite having a good credit rating.
- You receive letters in your name from solicitors or debt collectors for debts that aren’t yours.
What can I do if I'm a victim of identity theft?If you think you are a victim identity theft or fraud, act quickly to ensure you are not liable for any financial losses.
- Report all lost or stolen documents, such as passports, driving licences, credit cards and cheque books to the organisation that issued them.
- Inform your bank, building society and credit card company of any unusual transactions on your statement.
- Request a copy of your credit file to check for any suspicious credit applications.
- Report the theft of personal documents and suspicious credit applications to the police and ask for a crime reference number.
- Contact CIFAS (the UK’s Fraud Prevention Service) to apply for protective registration. Once you have registered you should be aware that CIFAS members will carry out extra checks to see when anyone, including you, applies for a financial service, such as a loan, using your address.